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Contacting The Edge

Abbott Jewelry Systems Offices
Main Line: 866-580-3343 (866-580-EDGE)
www.theedgeforjewelers.com
3 Corporate Drive, #215
Shelton, CT 06484 USA

Please do not ship us anything without first contacting us. Packages without a valid RMA number will be refused. If sending something in for a specific person or department, be sure to indicate that.


International Numbers
Phone: +1-203-567-1900
Fax: +1-203-416-6577


The Edge Support
Phone: 877-844-0002
Fax: 877-683-4888
Email: support@ajsllc.com
www.edgeuser.com

For best results, see the tip sheet entitled Getting the Most from Edge Support.


The Edge Sales/Supplies
Phone: 866-580-3343, option 5
Fax: 203-447-0126
Email: sales@ajsllc.com


The Edge Training
Phone: 866-580-3343, option 8
Fax: 475-882-2101
Email: training@ajsllc.com

Contact our Training Department to obtain information regarding our training options.

Available training options include classes held at our offices in Connecticut, on-site training at your store, online classes (webinars) that can be attended from anywhere, and occasional training seminars held throughout the country in concert with jewelry shows/seminars. The Edge Newsfeed contains more information.


The Edge Conversion
Phone: 877-844-0002
Fax: 203-408-2747
Email: convert@ajsllc.com


Video Tutorials
https://edgeuser.com/Videos/Training


The Edge Community
To stay up to date with The Edge, visit our community website: www.EdgeUser.com.

This website includes:

  • Links to download the latest version of The Edge
  • Online discussion forum for Edge users
  • Additional reference and how-to documentation
  • Training videos and recordings of live webinars
  • The latest Edge and Abbott Jewelry Systems, Inc. news.

You must register for an account to access all sections of The EdgeUser website. To register, click the Register button at the top of the EdgeUser homepage.