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Requirements

System Requirements

The Edge will run on virtually any new Windows PC. We recommend purchasing from a trusted manufacturer, such as Dell, for dependable warranty and support coverage. Full hardware requirements are listed below.

The Edge Support team can assist with our software, but not with your computers, network, or other hardware. We recommend working with a local computer technician for setup and ongoing support.

For multiple workstations, a wired network will provide the best reliability. Wireless networks are also supported with the SQL version of The Edge.

Daily backups are essential and should be stored offsite. Please work with your technician and The Edge Support team to confirm that all required files are backed up correctly.

See the supported operating systems and full hardware requirements below.

Complete System Requirements

Basic Requirements

Tablets
If you’re using a tablet workstation, be sure it is running a full version of Windows such as Windows 11 rather than Windows RT.

RAM
Each workstation should have at least 8GB of RAM. The server should have at least 16GB of RAM.

Disk
Please ensure that you have at least 100GB of free disk space before you install The Edge. The server should have at least 500GB available.

Display
POS requires a minimum of 1280x720 pixels. Back office functions require 1280x1024 or higher.

Network
LAN required for multiple workstations. Hardwired preferred. Wireless requires SQL database.

Processor
Quad-core x64 architecture 2 GHz or higher (e.g. AMD Athlon x4 or Intel i5)

Internet
Not strictly required for single stores, but highly recommended. Some services will not be available without it. Required for multi-store.

Backup
Reliable daily backup required (offsite and/or cloud-based recommended).

Peripheral Add-Ons

Barcode scanners require a USB port. Note: If you buy your barcode scanner from us, it will come pre-programmed and we also stock a limited number of loaner units in case you need to send yours in for service.
If you plan to use our integrated credit card processing, then you will need to get an approved magnetic stripe reader. Please check with us for approved devices. The MSR requires a USB port.
Expand the number of available ports to accommodate more plug-ins.
Requires a USB or LPT port. Note: Tag printers should NOT be networked. Note: If you buy your tag printer from us, it will come pre-programmed and we also stock a limited number of loaner units in case you need to send yours in for service.
For receipts, reports, and general printing requirements, USB ports are most common. Page printers are commonly shared on a network. We do not sell page printers, but there are numerous suitable laser printers in the marketplace. The most important considerations for you should be:

  • The placement of the printer in your cabinetry with respect to accessibility of the paper input and output trays.
  • Whether you want to print receipts and reports in black only, or in color.
  • The time to print the first page from a cold start is especially important.

 

Not all page printers are suitable for use with The Edge, or in a retail environment.

 


  • Printers intended primarily for printing photos are generally not suitable.

     

  • Printers that are intended for personal use are generally unsuitable. Printers intended for business or “workgroup” use are preferred.

     

  • Printers with “PostScript” drivers have been found to perform poorly, especially when printing receipts and repair envelopes. Printers with “PCL” drivers are preferred.