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Training & Certifications

Each of our certifications are available online and in-person.

Core Platform Certifications

Great software only works as well as the people using it. The Edge certification program meets your team where they are — whether that's a new hire learning the register or a seasoned manager diving into dashboards and reports — and gives them a clear path to mastery.

Edge Intro Certification (FREE)

New to The Edge or exploring a career in the jewelry industry?

This free course covers the principles behind the software — why it was built, how it thinks about jewelry retail, and the philosophy that shapes every feature.

Module-Specific Training

Point of Sale

Master every POS transaction type, tender option, and checkout workflow in the Edge. Covers care plan integration, customer display setup, wish lists, gift cards, signature capture, AML compliance, and tax overrides to keep the register running smoothly.

$299
Register
Register

Inventory Management

Advanced inventory management covering item entry, fine and bulk pricing methods, physical inventory counts, and purchase orders. Includes RFID scanning, spot metal pricing, aged inventory management (AIMS), and restocking best practices to keep your cases accurate and profitable.

$299
Register
Register

CRM & Automation

Advanced customer record management, including customer rankings, contact methods, mailing lists, and linked accounts. Covers the Clientele tab features — opportunities, quotes, email campaigns, and print marketing — to turn purchase history into targeted outreach.

$299
Register
Register

Dashboards & Reporting

Build and customize dashboard tiles — numeric, gauge, chart, and list view — to monitor store performance at a glance. Covers report filters, memorized reports, automated report scheduling, and analytics to turn raw data into actionable decisions.

$99
Register
Register

Repairs & Custom Work

Streamline repairs, special orders, custom jobs, and appraisals using the Edge Services tab. Covers job envelope management, automated job notifications, service documents, and best practices for tracking every piece from intake through delivery.

$99
Register
Register

Loyalty & Referrals

Set up and manage the Edge Reward and Referral Program from activation to redemption. Covers referral card distribution, bulk and single-customer enrollment, reward accrual rules, redemption at POS, and program reporting to build stronger customer relationships.

$99
Register
Register

Tasks and Appointments

Organize your team's day using the Edge Associate and Calendar features. Covers appointment scheduling, task creation, the Mass Tasks Wizard, associate goals, time card management, and the store calendar to keep every team member aligned and accountable.

$99
Register
Register

E-Commerce

Connect your in-store inventory to the web using Edge's website integrations — ECon, EDT, and TPW (The Punchmark Website). Covers mass web editing, web link management, and online inventory sync to eliminate conflicts between your showcase and your storefront.

$99
Register
Register